Store policy

Customer Care

Kiersy Kay Designs offers uniquely made jewelry to your customized preference. Should you have any questions about designs or sizes, please contact us by filling out the contact form and include a subject that suite your needs. 

 

Privacy & Safety

All purchases made via website are guaranteed 100% safe. Kiersy Kay Designs' checkout process is secured by HTTPS / TLS encryption. This link ensures that all data passed between the web server and browsers remain private and secure. In shorter term, it is safe for our customers to purchase on our website.

 

Terms & Agreement

All orders must be complete and purchased before merchandises are processed and shipped. Orders placed after 4pm CST will be processed the following business day. Orders are shipped within 1-3 business days upon order purchase. Customized orders are  shipped within 3-5 business daysShould the customer feel the need to contact, request for a store credit/ exchange, file a damage claim, or request for a refund, customer must fill out a contact form via our website using the correct subject that suite the customer's needs.